Ring Security Cameras

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Hard wired floodlight cam
hardwired-security-cameras
troubleshooting

I have a ring floodlight cam hardwired . Suddenly the light won’t come on nor can I get it to stay on when I toggle the button in the app. The voice is also not working and I can’t get it to do a hard reset . Extremely frustrating any suggestions ?

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08-09-2023 04:12:18

Responses (1)

  • T

    Hi @Mlarochelle. Is this cam hardwired to a circuit that is on a switch? Do you know the RSSI of the Floodlight cam? Have you tried flipping the circuit breaker off for 5 mins, the back on? Are you still able to Live View from the Floodlight Cam? These questions will give more insight to how we can troubleshoot this concern.

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    11-09-2023 04:04:25

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