Floodlight Cam snapshot not working

I would like to submit another thread to point out that the floodlight camera's snapshot feature is not working. I have uninstalled and re-installed the app as suggested but it still does not work. Thinking there needs to be a firmware update or something to address. All I get is "This footage is unavailable" message in the playback window when the slider is set to display the snapshot data. This is on a brand new install I just did 3 days ago. All 3 cameras are having the same issue. Please advise Thanks