Ring Security Cameras

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Floodlight Cam dropping Wifi connection.

Hi, Sure I am not the first but.....I can easily connect my Floodlight Cam to my WiFi but it drops the connection within minutes and I have to start again. Working with EE hub on 2.4Ghz. and I've had no problem with my Ring Doorbell. Really strong WiFi signal at site of Floodlight. It's doin ma heed in!

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1

02-12-2019 15:27:52

Responses (2)

  • M

    Mine too. both floodlights have no wifi and neither does the indoor cam but my doorbell is fine.

    1

    02-12-2019 15:31:35

      R

      And as per usual 'Ring' have given up on me!

      0

      03-12-2019 13:41:03

      T

      I have a stick up cam, power went out and it needs to have the router reset, only problem I am 1000 miles away, so basically screwed, not happy

      0

      04-12-2019 23:29:49

  • U

    This has been going on for my cameras as well, the indoor intermittently but the outdoor floodlight cam has been horrific and a waste of money. I added the chime pro as per ring, it has perfect wifi connection the floodlight cam is 20 - 25 feet outside where the pro is plugged in and it has no better signal then before the chime pro. Signal is actually worse. my internet is full strength and has no issues, other items all have no issues only ring. Seriously thinking of switching my entire system to a different brand.

    0

    23-10-2024 15:23:47

      J

      Hi @user_b774b1. I recommend giving our support team a call to look into this further with you.  

      0

      01-11-2024 23:09:50

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