Ring Security Cameras
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Caitlyn_Ring
Hi @Ringjay. For this concern, I'd recommend reaching out to our support team so they can review the [warranty](https://ring.com/warranty) on your Floodlight Cam as well as take a look at the lens to see if a replacement is needed. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)
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03-09-2021 08:35:23
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