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Flood light camera is half pink
My floodlight camera is half pink. I tried resetting but that didn’t help. Any pointer on how I can fix it? See attached
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27-10-2020 06:29:46
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Caitlyn_Ring
Hi @SopharyPhoKam. If you haven't already, reset the Floodlight Cam by holding down the setup button for at least 20 seconds and then set it back up in the Ring App with the steps under Set Up a Device. If that doesn't get rid of the pink coloring on your Camera's view, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). They'll be able to take a closer look and offer more advanced support. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)
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27-10-2020 20:19:37
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