Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
U
Downloaded/Shared videos lower quality than in-app
troubleshooting
cs-support
video-quality

When I download or share a Ring video, the quality is much lower than viewing it in-app. It's as though it's quite compressed when downloading; the videos are much more pixelated. Here is an example. ![20230404_102228|500x500](upload://2Fq93JZ4f7vtHUU54bcu9NI6ryT.jpeg) Ring support chat could only point me towards troubleshooting the recording quality, which is not my issue. As you can see, it records fine, but I seemingly don't have access to those higher quality recordings.

1183

0

1

04-04-2023 05:30:17

Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members