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Downloaded/Shared videos lower quality than in-app
troubleshooting
cs-support
video-quality
When I download or share a Ring video, the quality is much lower than viewing it in-app. It's as though it's quite compressed when downloading; the videos are much more pixelated. Here is an example.  Ring support chat could only point me towards troubleshooting the recording quality, which is not my issue. As you can see, it records fine, but I seemingly don't have access to those higher quality recordings.
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04-04-2023 05:30:17
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