Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.

C
DON'T save 'Live Videos' (Ring Stick Up Cam Battery)

Dear Community,I own a 'Ring Stick Up Cam Battery' since today.I'd like to use it for 'Live Videos'. The 'Live Videos' shouldn't be saved. If I do a 'Live Video' I can see it saved in my 'Event history'.I've found following possibility to restrict the savings: Control Center\> Management of Videos\> Storage Period for VideosHere it's possible to enter a value between 1 and 30 days. Not what I'm looking for. I don't want to save my 'Live Videos' at all.Is there a possibility? (Maybe before my Test Abonnement ends?)Thank you very much for your help, Christian----------Hallo liebe Community,ich besitze seit heute die 'Ring Stick Up Cam Battery'.Diese möchte ich nur für 'Live-Videos' verwenden. Die Aufnahmen sollen nicht gespeichert werden. Sobald ich ein 'Live-Video' gemacht habe, finde ich das unter meinem 'Ereignisverlauf'.Folgende Möglichkeit zur Speicher-Einschränkung habe ich gefunden: Control Center \> Verwaltung von Videos \> Speicherfrist von VideosHier kann ich einen Wert zwischen 1 und 30 Tagen wählen. Toll. Ich möchte aber, dass meine 'Live-Videos' gar nicht gespeichert werden.Besteht diese Möglichkeit? (Nach Möglichkeit vor Ablauf des Test-Abonnement?)Besten Dank für Eure Hilfe, Christian

1032

0

1

15-10-2020 15:20:46

Responses (1)

  • T

    Hi @Chris8. Part of the Ring Protect Plan is the feature to save all of your videos for up to 60 days. If you don't want them saved, you can opt out of the Ring Protect Plan or manually [delete](https://support.ring.com/hc/en-us/articles/205007280-Deleting-Recent-Activity-from-the-Ring-App) them from the Ring App. I hope this information helps!

    1

    16-10-2020 23:38:09

      C

      Hello Tom\_Ring,thank you very much for your answer!Sounds great: 'Opt out of the Ring Protect Plan'. Sounds not so great: 'Manually delete them from the Ring App'.**My Protect Plan is 'Protect Plus Test Period'.** **How to opt out this Ring Protect Plan?**Maybe I'm to stupid to find this option. :-)Thank you very much, Christian

      0

      17-10-2020 09:52:28

      T

      Hi @Chris8. You are welcome! There is not a way to disable the 30 day free trial. This comes with every new device and is automatically applied. After the 30 days, it will not renew. I hope this helps!

      0

      20-10-2020 15:16:51

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members