Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
U
Cannot enable/disable motion detection via alexa
troubleshooting
wireless-security-cameras
motion-settings

How do I turn on/off motion detection via alexa I have tried to use Modes as described in this article https://support.ring.com/hc/en-us/articles/360031246432-Using-Alexa-to-control-your-Ring-Doorbell-or-Security-Camera- But although I have changed the default settings to disable motion detection when in disarmed mode, Alexa will not let me change modes - it tells me the action is not supported for the device.

322

0

0

13-10-2023 07:10:02

Responses (4)

  • L

    [quote="user52093, post:1, topic:233193"] How do I turn on/off motion detection via alexa I have tried to use Modes as described in this article [/quote] go to settings mode tap on home/away tap on cameras from there u will have the option to turn off/on camera

    0

    15-10-2023 01:36:13

      U

      This is not my problem, I have already set modes with disabling camera. I can go into the app and change mode. I want to use Alexa to change mode. When I use Alexa, it will not let me change mode. It says it is not supported.

      0

      15-10-2023 03:52:39

  • J

    Hi @user52093. I was able to find this Community [post](https://community.ring.com/t/arm-ring-from-alexa/231494/5) where another neighbor had a similar concern to yours. There is a marked solution in that post as well.

    0

    16-10-2023 07:40:24

    • U

      Thanks, It appears that Ring have not yet updated their support documents which still say Ring cameras support arming/disarming by Alexa but the post response was that in fact this is an error. https://support.ring.com/hc/en-us/articles/360020893671-Arming-and-Disarming-Your-Ring-Devices-with-Alexa Maybe one day they will add this feature since it is evident that users want it.

      0

      17-10-2023 10:37:08

      • S

        This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

        0

        16-11-2023 10:37:33

        Didn't find an answer ?

        Log in or create your Ring account to post a question and join in the on the conversation.

        Most Helpful Members

        J

        Justin_Ring

        2

        User
        Solutions

        T

        TonyMan

        1

        User
        Solution

        L

        LordP666

        1

        User
        Solution