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I have 2 ring stick up cams. Both Gen 3. 1 works fine, 2nd one used but quit. I've reset it, removed and re-added, changed my wifi to 2.4g and while it says it's connected, I can't get a live view. Other camera still working fine. Upon resetting this 2nd one, it says it's updating but doesn't seem to complete I guess. I've even tried a 3rd camera, same issue. RSSI - 40, battery 98%, says connected. If I click on Live View, blue light comes on but goes off and says it can't connect. Using an Android Samsung phone for the app. WIFI is Starlink. That isn't a problem because 1st camera is working fine.