be aware of "Linked Devices" feature that doesn't work

hello everybody, I decided to share my experience with you, so that you will not be surprised and frustrated in case of critical event when you much needed Ring Security camera. I have Ring Alarm system along with Doorbell Pro 2 and Stick-Up Cam (plug in) installed in my house. I also have professional monitoring enabled for my Ring products. I had no major issues for the past 2 years with Ring products. However, just today I had a incident in my backyard right in front of the Stick-Up camera which should have captured 90 seconds video after the motion detection, but it captured only the first 70 seconds, and then the last 20 seconds of the video is just frozen with the preview picture from 70th second and only voices can be heard for the last 20 seconds. I tried to download that recording since it was evidence and I didn't want to lose that information, but guess what, even the downloaded video doesn't show anything for the last 20 seconds, it just shows the frozen picture. I called technical support, explained all the situation that this recoding is very important and i need to recover it, they didn't help, and couldn't do anything, and more IMPORTANTLY, they told me that I have "Linked Devices" feature enabled, that's why it didn't capture full recording (which is really an absurd). FYI the "Linked Devices" feature is something they have made available to their customers, and the idea of the feature is that if there is a motion in one of the devices, then the other devices can also start recording based on the setting you have set in the ring app. anyways, if you are also relying on ring cameras for your home security then please be informed that this product is not reliable, since the incidents do not happen all days, but when it happens, we need a reliable system to capture and save the evidence and not just say "please reboot your device so it can capture the future motions"