Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
U
BASIC Ring protect plan active but I have two devices
cs-support
ring-protect-plans

Hi I recently bought a second stick up cam. My other one was subject to a basic ring protect plan. I understand I need the “plus” plan to record videos etc on the second device but for the basic plan I already have (and paid for this month), I should still be able to record on one of the devices I choose?

3473

1

0

02-03-2023 06:36:17

Responses (2)

  • C

    Hi @user37971. Typically it's best to swap to the Plus plan once you have 3 or more Doorbells or Cameras at one Location, as it will be most cost effective that way. With only 2 Cameras currently, you can just add a second Basic plan to access video recording on that device alongside the original Camera. You can learn more about Ring Protect plans [here](https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans). If you need help subscribing, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

    0

    02-03-2023 08:57:55

      B

      Based on the new plans and pricing, if you have 2 devices at one location, is there any reason why you would not want to update from a Basic plan to a Standard plan, other than saving 1 cent / year on the annual pricing?!?  The Basic plan x 2 = $99.98 while the Standard plan is $99.99 and it includes everything on Basic plan plus more.  Am I reading these plans correctly? Thanks

      0

      13-11-2024 06:15:50

  • S

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

    0

    01-04-2023 08:58:04

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members

    J

    Justin_Ring

    2

    User
    Solutions

    T

    TonyMan

    1

    User
    Solution

    L

    LordP666

    1

    User
    Solution

    Z

    Zeroroadkill1

    1

    User
    Solution