Responses (6)

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Mike55
When you say “iPad IOS 15.0.1" are you referring to:Answer, I am referring to the iPad operating system. Tapping the zoomed in video with a single tap only causes the video to pause, no affect on the zoom.More than ever now, always hesitant to update the Ring Application. Most always more things are broken than improved.
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06-10-2021 02:57:06
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Mike55
Double tap does not change the picture size. All cameras, various types and generations are affected in exactly the same way. Top/bottom portions are cut off, picture is grainy due to the zoom. I’ve checked tap adjustments in settings to fine nothing that would correct this.When using the iPad in vertical mode as a smartphone would normally be positioned, all is “normal”.Double tap works as it should in horizontal position when viewing a video in full screen and live. It does nothing in time line view. Time line is where the problem manifests itself.
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07-10-2021 11:14:48
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Mike55
Thank you for your input. I also use the Ring app on an iPhone 10 with iOS 15.0.1 and do not experience the problems that I do with the iPad. My workaround is to turn the iPad in portrait orientation, and am trying to get use to that. Normally I've locked the iPad in landscape, so a bit of a pain. I can't remember the sequence of when I updated the iOS and when the Ring App was updated to 5.44.0, (which came first) as both updates were close to each other; so not sure which update or a combination of both is causing this for me. iPad is an 11 pro.
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07-10-2021 14:12:09
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Q
Questionmark
I’m still on iPad OS 14.7.1 and I have the exact same issue as Mike55 with the latest update.
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12-10-2021 12:11:28
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Mike55
I installed the latest application version that was just released today, 5.45.0. This problem has not been fixed.
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19-10-2021 01:04:00
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