Ring Security Cameras
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H
Answered Motion shortened recording time
recording-length
app-settings
floodlight-cam
Hi there, I have protection plus, every time I answered a motion the recording is shortened to before I click. And what makes it worst was there’s always a few seconds of “blind period” between the shortened recording and after I clicked and then loaded into the live view which there was no record. I just want to record everything even I answered the motion. This is VERY ANNOYING and there is no settings I can change that. Very disappointed.
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07-01-2021 05:07:54
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Caitlyn_Ring
Hi @hb222. Can you clarify what you mean by this few-second "blind period"? Feel free to attach a video example, so we can take a look and help. :)
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07-01-2021 05:15:25
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