3 gen Battery/solar cam- battery drains because it is too cold outside!

So I spent a bunch of money adding a solar powered stick up cam. Spent hours putting panel and camera up. Only to have battery drain in 12 hours. Ring sent a new battery. took 27 days to get here. same problem. So ring sent another camera. same issue. come to find out, if it is cold outside the battery doesnt charge well, and if it really cold, like zero, the battery quits. This is according to ring articles that their tech support does not think about sharing. So I am left with running power and realizing I spent 50 bucks more for the solar that doesnt work-actually the battery doesnt work. I am about to call ring and see if they will send me a power supply .... I doubt they will take the solar panel back. We shall see. Beware= the batteries do NOT work in the cold (or really hot) per their articles. FRANKLY most of the USA gets cold in the winter OR hot in the summer. Avoid batteries and avoid hassels.