Responses (1)

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Caitlyn_Ring

Hi @user39139. In order to subscribe to a Ring Plan, you will need to add a valid debit or credit card. Other payment methods are not supported for the Ring Protect Plan at this time. Make sure you are logged into your Ring account on a compatible web browser, and that any VPNs are disabled. Some browser extensions can also impact site functionality, so try a fresh browser install if this problem persists. If you're still unable to add a debit or credit card on Ring.com, please contact our support team via phone, or on Facebook @Ring for further assistance.

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13-03-2023 16:25:42

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Moschops

I tried contacting help line and basically they said use another card ! I don't have one !!!! Ring sort the problem,they don't tell you this until after you buy the product and now have a doorbell that doesn't do what it says on box 😡

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02-10-2024 08:02:43

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Caitlyn_Ring

Hi @Moschops. I added some troubleshooting tips in the last moderator reply. Is there a particular error message you get when you're trying to add a debit or credit card? What country are you located in?

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11-10-2024 16:09:34