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Ring Protect Plan: X days left
Has anyone noticed that the never ending “annoyance” orange Ring Protect Plan notification link in the app takes you to a page that doesn’t let you sign up for Ring Protect? It just shows a stupid video and lets you chat with a rep. Where’s the sign up link? Or, if you’re already signed up and adding another device, where’s the add another device to the plan or upgrade the plan link? I’ve never seen such a ridiculous landing page for such an annoying notification. And, why can’t you manage this from the app itself? Change plan? Add a plan? The app already knows you’ve added another device, why doesn’t it just prompt you to upgrade the plan? Upgrade you plan, here’s the cost, click to accept. Simple
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20-02-2022 05:31:23
Responses (2)
- J
Hi @Pstreicher. If you do not have a Ring Protect Plan, you will not have access to any recordings, not even the last 24 hours. You will only have access to a Live View to see what is happening at that moment. We have this page [here](https://ring.com/protect-plans) with a chart that shows you the benefits of all our Ring Protect Plans. We also have this Help Center page [here](https://support.ring.com/hc/en-us/articles/360030333671-How-to-Subscribe-to-a-Ring-Protect-Plan) with steps on how to subscribe to a plan. I hope this helps.
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30-12-2022 07:27:08
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Pstreicher
I'm new here and currently researching if I want to subscribe to a plan or not. I too have clicked the orange information bar at the bottom of the app that is warning me about days to expiration. I'm not sure but I believe like many of these companies want you to log into the web site to make certain changes. Adding and subscribing to a Ring plan may be like this also. My thought is that companies do not want to bloat the app with more lines of code and to keep it simple. At least if this is the case you should get some kind of info pop-up or text saying to 'Login to the web to do this or that'. Okay, so, now I'm wondering what I will miss out on if I don't have a subscription. They show that video recording and sharing will not be available. Hmmm. Okay. Will I still see an event timeline for the last 24 hours or what? I'm really clueless here right now. Maybe I'll just let the trial expire and see what happens. Not a big deal to me. Posted 2022 Dec 29th.
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29-12-2022 04:42:53
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