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user_dd82d5

Accepted Solution
Refund of Protect plan cancellation

I canceled one of the protect plans around 10 days ago but have not received a refund as the payment method on my account got expired. I got to know this when I was checking the refund status on my Ring account. However I have now updated the payment method but have still not received the refund  I called support but they were not able to provide a satisfactory answer. I am hoping someone in the community may be able to advise please. Thanks. 

66

3

0

07-09-2024 02:52:01

Responses (2)

  • J
    Accepted Solution

    Hi neighbors. If you have not automatically received your refund for your plan after a few business days, give our support team a call for further assistance. In the Community, we do not have access to account information in order to assist with this type of concern.

    0

    09-09-2024 04:57:32

    • U

      How do I get a refund for my cancel subscription 

      0

      07-09-2024 02:26:54

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