Ring Home Plan
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D
Can someone remove the stupid orange trial banner
cs-support
ring-protect-plans
I already have an existing subscription plan from my first device I bought last year, I just added 2 new devices. It's been 32 days and now it says my videos aren't being recorded. I'm over it.
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07-11-2022 05:28:10
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Caitlyn_Ring
Hi @dreamer21. It depends on which [Ring Protect plan](https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans) you have for your existing subscription. A Ring Protect Basic plan will only cover one device, while a Ring Protect Plus plan will cover all devices at a single location. If you want to subscribe to a plan for your new devices, you can find instructions [here](https://support.ring.com/hc/en-us/articles/360030333671-How-to-Subscribe-to-a-Ring-Protect-Plan). If you have a Protect Plus plan but it doesn't appear to be applied to your new Ring devices, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) so they can get everything squared away. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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08-11-2022 06:17:50
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