Responses (4)

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  CaliKiwi

  I’m following this too. I have a ring account and just added one more camera. I have a total of two cameras and I’ve been with ring several years. Why do I get messages telling me that my ring protect plan only has 26 days left; especially when I just made my annual payment this month? Hope we can get answers.

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  19-05-2023 04:31:09

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  user15963

  I’m starting to feel really ripped off here. We have a protection plan/cloud service that is paid up for the year and I’m now being told I need to pay $100 or my subscription will end tomorrow and I’ll lose all my videos! Why did I pay $30 per camera for the cloud service?!?! Wasn’t that what that was for!!!

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  21-05-2023 03:44:51

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  Tom_Ring

  Hi Neighbors. If you have recently added a new device, your current plan will default to a "trial plan". Once the trial ends, it will revert to your regular subscription plan. I see how this can be confusing, and I'll be sure to forward this feedback.

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  22-05-2023 02:30:48

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  user52710

  Yeah, it's irritating to have to click it off to see my entire screen! VERY POOR programming on Ring's behalf! Seriously! It's truly pitiful!

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  28-07-2023 07:57:38

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  user52710

  It makes me not want to add my other devices because the pop up is VERY irritating!

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  28-07-2023 07:58:23

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  user_5d3415

  Still not resolved in december 2024

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  12-12-2024 06:11:50

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  user_a50d0f

  Still not resolved 29th March 2025. That's two years Ring have been aware of this bug, and have done nothing to fix it. It's a minor thing, but REALLY annoying!

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  29-03-2025 08:53:02

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  user_bac888

  still not resolved and it is VERY irritating and suspect programming.  PLEASE FIX

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  10-01-2025 09:17:39

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