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user_2a605b
Accepted Solution
can't get past the blinking blue light
troubleshooting
My ring doorbell has been offline for a couple of months. I charged it for over 48 hours, but the blue light continues to blink, so I can't get into the setup menu and haven't been able to get back online. I'd appreciate any thoughts on how to fix this and get back online. Joel
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06-08-2024 01:12:24
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Justin_Ring
Hi @user_2a605b. If your Doorbell is not entering setup mode, try factory resetting it by pressing and holding the setup button on it for 20-25 seconds. If you have tried this step and are still having the same concern, give our support team a call for further assistance.
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09-08-2024 10:50:33
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