English

Ring App

Browse posts, comment, and join in the discussion about Ring app features, settings, and more.
S
Setting Up A Bridge
ios

I started to setup my Bridge tonight, however, it cannot connect. It had me relocate due to a weak signal. I did, and then was having issues connecting. I closed the app to see if that would help, but now I am stuck. Tried deleting and reinstalling it too. The “health” is just blank and then when I try to deactivate it, it just spins forever (like in the video). I already tried on an iPad and encountered the same issue. I then tried to reset on the side of the bridge but that does not help. Is there anything else I can do? Thanks in advance!

1114

0

0

26-11-2020 05:40:51

Responses (1)

  • J

    I'm having the same exact issue. I tried calling support and they don't see the device in my account. It's just on my app. I tried deleting from my iPhone, and 2 different iPads. Hopefully someone can help us.

    0

    26-11-2020 05:54:58

      S

      I was eventually able to complete the setup - thank you!

      0

      30-11-2020 02:41:21

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members

U

user63814

2

User
Solutions

C

Caitlyn_Ring

1

User
Solution

T

Tom_Ring

1

User
Solution

J

Justin_Ring

1

User
Solution