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A
Phone restarts when I try to share event
android
troubleshooting

Whenever I try to share an event from my video doorbell (create a link so anyone can view it), my phone crashes and restarts. I have a Google Pixel 5 on Android 12. The only way I can share videos is to download them then upload them to my personal cloud, which is annoying and time consuming.

703

0

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17-08-2022 11:37:14

Responses (1)

  • J

    Hi @arkanos. It looks like there is a Community post [here](https://community.ring.com/t/sharing-videos-via-ring-app/147028/8) where other neighbors have had the same concern. There are troubleshooting steps in that post that you can review where others have had success while the concern is looked into.

    0

    18-08-2022 04:52:14

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