Ring App
Neighbor posts being removed
I have tried repeatedly to post a video in the Neighbors App and it keeps getting removed. The video shows a guy ringing my doorbell and running away. I’m trying to understand why it is being removed. A boilerplate email is sent when the post is removed claiming it ‘does not relate to a specific crime or safety issue’ in my area. I am baffled because the video shows a crime ( trespassing and harassment). My attempts to get clarification on this matter go unanswered but when I repost the video it is removed within minutes! What’s going on?!
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11-12-2019 12:13:30
Responses (6)
- F
It appears that dogs walking in front of camera are a threat but not an potential intruder testing the perimeter of our house.
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03-03-2020 03:16:48
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- R
Trying to post anything to the Ring Community seems to be a waste of time - unless its an insulting another member. Forget telling anyone about intruders, suspicious activity, criminal activity or keeping neighbors safe. Attempting to curtail spurious posts to the point you suppress nearly all posts is curing the illness by killing the patient.
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12-06-2021 03:50:19
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- D
I have been trying to post an incident that happened to me and every time I post it, I can't find it. It seems it is keeps getting deleted and no explanation why.
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30-06-2021 06:50:38
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- J
same here. check your email you signed up with. they will send their form letter rejection notice there. Expect no specifics as to why your post was removed. Also from what I have read from the community complaints, it seems to me that complainers "Joseph or Josephine Blough" don't know how to turn off the Neighbors notifications so they whine about getting too many phone notifications (with an audible alert each time i imagine) because of "irrelevant posts" so Ring steps in and deletes everything not pertaining to weather and lost pets (you know, the really important sh...tuff) I myself bought a ring camera because some punk was going around in peoples driveways testing for unlocked car doors and mine happened to be that night so they stole my car charger and a few other cheap items including a free battery pack that my sister got during appreciation week at her job. If I had the camera then, I wouldn't have been able to post the incident though. Isn't that wild??
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03-07-2021 04:57:12
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frankhpns
Same thing happen to me. Seems like a worthless system.
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03-03-2020 03:10:20
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