Ring App
My ring doorbell and chime wont connect to wifi during setup
My doorbell second generation and chime wont connect to my wifi duting setup! I had thdm set up and disconnected them from wifi then when i tried to connect them back they wouldnt work! I have deleted the devices from my app and reset them and they still wont connect to my wifi.. can anyone help please?
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21-12-2022 11:11:12
Responses (2)
- J
Its a chime second generation and a ring doorbell second generation.. i do the full setup and the phone connects to the doorbell then it says it cant connect to the internet..i dont have any special characters or anything like that..i had them setup before so dont know why they wont do it again..i have a samsung galaxy s21 ultra phone..the ring app is upto date aswell
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24-12-2022 06:12:39
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Tom_Ring
Hi @Jamiemrfc. Which specific part of the setup is holding you up? What type of phone are you using, and what version of the Ring app is installed? Are there any special characters in your WiFi password? Try bringing them in the same room as your WiFi router for initial setup to see if that improves the connection.
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23-12-2022 05:13:20
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