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Multiple camera refresh problem on new iOS app version
Since updating to the latest available iOS app, only 4 out of my 5 camera feeds now automatically refresh on opening the app initially. Previously, all 5 camera feeds would update. Anyone else experienced this problem?
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08-04-2021 06:31:18
Responses (9)
- M
Same issue with two cameras not refreshing regularly as before updating the app.
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08-04-2021 13:52:52
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- B
Well mine is also the same problem but lines appear when I open the back camera but now my back camera is not opening because of the 13.4 iOS I have just update it to 13.4.1 but it’s still have the same problem not opening the back camera[.](https://www.facetimeapp.ltd/)
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08-04-2021 15:06:14
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- T
Hi neighbors. Thank you for sharing this information. I recommend reaching out to our support team on this matter so this issue can be properly identified and a solution can be implemented. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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12-04-2021 18:35:10
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Zurbo
I am having the same problem and only have one camera.It will update with a new view only once then fail to update unless I tap on the view to bring up the timeline then exit back.It then only updates once again failing to update again like it used to every 30 seconds or so.
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08-04-2021 07:02:16
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