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S

sclark12

History Skip
hardwired-video-doorbell
android

Ring pro doorbell video history on my android app has recently started skipping. It will play the first 5 seconds then skip back to the beginning and then play completely through.

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06-08-2021 01:20:33

Responses (1)

  • T

    Tom_Ring

    Hi @sclark12. What version of the Ring app do you have installed? Also, does this happen when you visit Ring.com? If possible, try [sharing a video](https://support.ring.com/hc/en-us/articles/115001834066) of whats happening. You can use the share link in the Ring app and post it here.

    0

    •

    09-08-2021 07:46:52

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