Event history timeline causes live view to freeze on samsung s10

History Timeline feature setting is not working on my Samsung s10+ or Samsung s9. It freezes on the live view screen with the words 'motion detected' in yellow and then nothing works.. The app then freezes and I need to restart. I've deleted app and reinstalled it, deleted the cache, restarted the phone and disabled bluetooth but nothing works. It's not the devices or network as the feature works perfectly on my mothers iPhone. I paid the subscription for this feature specifically it's a serious problem if it does work. Please resolve ASAP