End Chime Snooze Not Working
When I snooze my chime it will not “end snooze”. If I get up early, I like to snooze the chime and then end the snooze when I get back in the house. Recently, the app on my iPhone and iPad will not let me end the chime snooze early. If I snooze for an hour, it will end in one hour, but it will not let me manually end the snooze.
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21-03-2023 04:11:02
Responses (8)
- C
I have the same problem, even deleted and restored to factory setting. Still the same issue
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23-03-2023 08:27:26
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CFigured out a solution, logged in to my account of ring.com. And went to account/manage account/authorized client devices & amazon account linking & linked accounts. I deleted all devices & accounts that where linked to my ring. And this solved my issue. FYI you will have to log in to every phone/device again.
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23-03-2023 08:46:15
CFigured out a solution, logged in to my account of ring.com. And went to account/manage account/authorized client devices & amazon account linking & linked accounts. I deleted all devices & accounts that where linked to my ring. And this solved my issue. FYI you will have to log in to every phone/device again.
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23-03-2023 08:46:15
- S
I have exactly the same problem. Only noticed it over the past few weeks. I often go out early in the morning and snooze both my ring chimes so I don’t wake anybody up. When I return I try and "end snooze", but nothing happens. I have wait for the end of the set period when it does end normally. Very annoying. Must be a software bug introduced recently, currently on 3.57.1.
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24-03-2023 11:55:36
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- J
Same problem here - it's the app that doesn't respond. I tried the doorbell and the chimes have un-snoozed, but the app seems to be no responsive to the action. I have the latest software of ring/android and no VPN software.
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25-03-2023 12:11:55
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Caitlyn_Ring
Hi @GNX. Make sure you have the latest version of the Ring app and your phone's software installed. If you have any VPNs, ensure they are disabled as well, as the Ring app isn't compatible with the use of a VPN. If this persists, and you're unable to end the Chime Snooze duration early, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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22-03-2023 04:03:33
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