Ring App
Browse posts, comment, and join in the discussion about Ring app features, settings, and more.
Emergency alerts setting in app missing
In the kb article found here: [https://support.ring.com/hc/en-us/articles/360039406772-Getting-emergency-alerts-in-Do-Not-Disturb-mode](https://support.ring.com/hc/en-us/articles/360039406772-Getting-emergency-alerts-in-Do-Not-Disturb-mode)It indicates that you can tap Menu -\> Settings and there should be an alerts section. But there's not one in my app. I have the latest app version from the app store (5.27.2). I'm attaching a screenshot of what I see when accessing "Menu" and tapping "Settings" per the steps in the article.What version of the app supports this documented feature? And when will this version be available?Thanks!
827 •
0 •
0 •
03-07-2020 20:42:23
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @jpf. Based on the screenshot you attached, it looks like you may not have a Ring Alarm system associated with your account. The feature in the Help Center Article you linked is available for those who have a Ring Alarm system to allow emergency alerts to go through even with Do Not Disturb on. If you do not have a Ring Alarm system on your account, you will not see this option.
0
06-07-2020 18:23:14
•