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4
Unable to connect YALE NEXTOUCH to Ring system
troubleshooting
z-wave
I have several YALE NEXTOUCH NTB622-NR-626 door Knobs/locks that won't successfully connect to our Ring Base Station. Once the pairing process is complete and the lock appears on the app, it says Critical Configuration Error. In the app, when you go into the lock settings it says "cannot retrieve status". Wondering if anyone could give me some pointers? Thanks!
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04-03-2022 02:32:58
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