Ring Alarm

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I
Ring app Notifications - wrong time
ring-alarm
troubleshooting
notifications

I have the ring alarm fitted and everytime I get a push notification it displays the wrong time. Event history in the app shows the correct time for events, it's only push notifications that are displaying the incorrect time, I have an android if that helps.

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01-10-2022 15:19:41

Responses (1)

  • J

    Hi @I2aw. If the time on the push notifications from Ring is not correct, try the following steps:* Verify that your Ring app and phone are caught up with the latest updates available.* Disable any active VPNs on your phone.* Clear cache and data for the Ring app on your phone's settings if possible.If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

    0

    03-10-2022 16:58:21

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