Ring Alarm
Browse posts, comment, and join in the discussion about Ring Alarm and Ring Alarm Pro.
U
No power to base unit
app-settings
troubleshooting
Hi. Just purchased and installed the Rinf alarm system. All going well then after a few hour me got a warning the base unit has no power .I think the power transformer plug may not be working. I tried several different power sockets but no power appears to be going to the unit.Any help appreciated , thanks
2009 •
0 •
1 •
04-02-2023 21:15:31
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Justin_Ring
Hi @user35437. I appreciate you trying some troubleshooting steps to help resolve your concern! You can also try power cycling the Base Station, to do so, follow these steps:1. Unplug the Base Station.2. Open the battery compartment.3. Remove the battery from the Base Station.4. Leave everything out and unplugged for a full 30 seconds.5. Plug in the Base Station.6. Reinsert the battery.If you have tried this step and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
1
06-02-2023 17:02:36
•