Ring Alarm

Browse posts, comment, and join in the discussion about Ring Alarm and Ring Alarm Pro.

T
New base station
base-station

My new basestation (2ndgen) dc is making a high frequent noise connecting to power. Right out of the box.Impossible to keep it on. What to do?

502

0

0

11-05-2021 21:46:17

Responses (1)

  • T

    Hi @Thofle. I suggest reaching out to our support team. Your Base Station should not be producing a noise outside of the siren/chirps. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

    0

    12-05-2021 15:24:10

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members