Ring Alarm

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J
Have Protect Plus Plan - Monitoring Is Not Set Up

I have the protect plus plan, however, I am noticing a message on the Ring app when I arm my security system that Monitoring Is Not Set Up. I thought monitoring was part of this plan so I am not sure what is going on here. Anyone have any ideas? Thank you

1333

0

1

07-06-2020 01:25:52

Responses (1)

  • M

    Are you in an area that requires a permit? [https://support.ring.com/hc/en-us/articles/115005071723-Ring-Alarm-System-Permit](https://support.ring.com/hc/en-us/articles/115005071723-Ring-Alarm-System-Permit)

    1

    07-06-2020 04:22:21

      J

      Hi. Thank you for your reply. Upon reading the text in the link you sent, I notice it says this: "Once you complete your registration for monitoring, we will email you details about how to obtain a permit where you live." When they refer to completing registration for monitoring, what do they mean? Is there some sort of registration form to fill out? As far as I can remember, I went through the process of setting up my account with Ring and then proceeding to sign up for the protect plus plan. I don't recall any other sort of registration. I also did not receive an email with information on how to obtain a permit, as the article also suggests.

      0

      09-06-2020 12:11:05

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