U
Green light on Keypad
troubleshooting
I have just taken delivery of a Ring system. I connected the keypad to a power supply using your plug and connector. No green lights - flashing or solid - are showing. I pressed the reset button and the green light flashed for a second and then everything went blank. The Keypad worked ok when I tested it. Is my keypad charged? If yes, where is the solid green light? If it is charging , where is my flashing green light. Thanks for any help. Ray
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14-04-2025 03:50:24
Responses (1)
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Tom_Ring
Hi @user_fc97a4. I would ensure that the connections are tight and secure. Also, try a different outlet. This Help Center article below has some great information as well. https://ring.com/support/articles/6uisx/Troubleshooting-your-Ring-Alarm-Keypad-Gen-2 Let me know if this helps.
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15-04-2025 04:07:15
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