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Contact sensor tampered by itself
Hi all - was sleeping at night when my contact sensor got "tampered" which triggered the alarm. It was 4:29am. Per the event history it "untampered" itself 1 min later. I checked, noone tampered it, cover was still on etc. Do i have a faulty contact sensor? Many thanks.
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26-08-2020 09:02:40
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Chelsea_Ring
Hey @Munky. Is it possible that anyone or anything may have bumped into the sensor, causing this to happen? If this happens again or seems to be without a prompt from anyone or thing in the home, it may be a good idea to follow up with our support team on this concern. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471)to see how to contact support.
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26-08-2020 07:18:54
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