Ring Alarm
Browse posts, comment, and join in the discussion about Ring Alarm and Ring Alarm Pro.
U
Cannot remove dead Yale lock from Ring App
works-with-ring
smart-lock
troubleshooting
z-wave
How do I remove a yale z-wave lock from my ring app if the lock is completely dead/malfunction and do not have access to the lock keypad? I’ve replaced the lock with a new one that is now on the ring system, but am stuck viewing the dead lock in my app and cannot remove it. I’m OCD, so hate seeing the dead lock in my app.
827 •
0 •
3 •
28-03-2023 01:54:49
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @user40724. In the Ring app, navigate to the Alarm Devices list from the menu in the top left and select the Yale lock you wish to remove. From there, tap Device Settings > Advanced Options > Remove Failed Device. This should remove the Yale lock you no longer have. Let me know if that works for you! :)
2
28-03-2023 05:52:40
•