Ring Alarm

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Base station suddenly begins to randomly disconnect from Wi-Fi after over a year of ownership
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I have a ring base station that is connected to a eero 6 mesh network. Recently the base station would disconnect from Wi-Fi and use cellular backup. It would never try to reconnect to Wi-Fi even though the Wi-Fi is fully functional. It's the only device on my network that disconnects. It would only reconnect if I reset my router. So is it my eero router? I find it hard to believe that the only Wi-Fi issue I have is with the base station disconnecting from Wi-Fi and never trying to reconnect to my Wi-Fi. That's the fix Ring suggest each time I call customer support. Anyone else with similar issues? Anyone else able to find the fix other than to reset your router?

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08-03-2022 03:25:31

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