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another "can't connect devices" post
I made the mistake of successfully registering/connecting my new 2nd Gen Ring 8-piece kit (well, 7 of them anyhow).I learned that I have to disconnect from one account to add them to the other. I removed the base station from account where I registered the 8-piece kit. All gone.Move to the "right" account and have no problems connecting to base station but nothing else is connecting. I've scanned QR codes and rescanned, I have reset and rebooted, I've seen the message about calling support up until 8pm PST then called and of course they're closed (though the message says something about CET). Anyhow, this going in circles with Ring is getting old fast - and I only got the package today.Any ideas? the "add device" "screen" shows all my devices that are around (4 sensors and the keypad, all of course 2nd gen). FWIW, my doorbell 2 is connected again just fine so network is good. I connected to live video to confirm and it's fine. The doorbell was on the original (correct) account.Thoughts?thanks in advance.
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03-08-2020 00:18:51
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