Responses (1)

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  Caitlyn_Ring

  Hey neighbors, you can now choose between the following 3 modes for the Ring Alarm Keypad (2nd Generation): * **Keep Mode Button Lit.** LED lights will stay on at all times (when plugged into a working power source). * **Motion Turns on Lights.** LEDs light up when sensing motion. * **Button Press Turns on Lights.** LEDs light up only when you press a button on your Keypad (preserves battery power). To choose Keypad modes, open your Ring app, navigate to your Keypad device on the main menu, then go to the **LED Settings** tile. You can learn more in [this](https://support.ring.com/hc/en-us/articles/360042894911-Ring-Alarm-Keypad-2nd-Gen-Lights-and-Buttons-Explained) Help Center article. :slight_smile:

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  08-11-2022 05:15:17

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  harrisinva

  I have the same problem with my Gen 2 Key pads. There is no indication that they are plugged into a constant power source, and the lights do NOT stay on at all! Ring doesn't seem to have any explanation or suggestion. Please help. Thanks.

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  26-11-2022 08:33:45

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  Tom_Ring

  Hi @harrisinva. Try reviewing the Help Center article shared earlier in the thread to help explain how the Keypad operates. [quote="Caitlyn_Ring, post:5, topic:28419"] To choose Keypad modes, open your Ring app, navigate to your Keypad device on the main menu, then go to the **LED Settings** tile. You can learn more in [this ](https://support.ring.com/hc/en-us/articles/360042894911-Ring-Alarm-Keypad-2nd-Gen-Lights-and-Buttons-Explained) Help Center article. [/quote]

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  28-11-2022 04:01:04

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  Grahamd55

  The First Generation had a flaw that caused it to fail when inatalled with a constant power source. (Mine just failed recently). Does the Second generation have this same very annoying design flaw? I dont want to have to plug and unplug my device. I want to install it on the wall and never have to move it again.

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  12-09-2023 11:03:18