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user_f8135c

Accepted Solution

Cancelling my deleted account request

app-settings

Is there any possible way to cancel my request to delete my account, i thought i wasn’t connect to the shared family camera but i infact was and have no need to delete my account

13

2

0

1

08-06-2025 08:40:40

user_1ee3c6

Home Basic

I have a Home Basic account for my one Ring Door Bell, I just re-newed my annual subscription in May. I have now added a stick up camera to the system, I believe the Home Standard will allow this camera to be recorded when activated. The up grade option is £79.99, am I required to pay this having j

16

2

0

1

06-06-2025 14:27:19

user_73a78d

Hardwired battery doorbell. Battery draining.

hardwired-video-doorbell

hardwired-battery-video-doorbell

Hi. I have the latest ring video doorbell with built in battery. I’ve hardwired this to my existing gate supply. 12v AC/1A The app shows the battery as charging and hardwired. However the battery % is draining. It was 89-% yesterday evening and now it’s 79%. It’s showed as charging all that tim

31

3

0

2

04-06-2025 09:09:43

Recent Discussions

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user_cdaf2c

I was charged 49.99gbp and no subscription

wireless-security-cameras

I want to complain as I was charged 2 months ago 49.99 and now it is showing I have no subscription. I was about to pay for the subscription again but luckily I checked my statement. Seems like you're trying to con me with another charge, and now you're removed any access to my ring camera. Not sure

4

2

0

0

11-06-2025 03:48:59

user_4aa490

2 users full access

app-request

Can 2 user profiles have full access to one ring doorbell bell?

3

1

0

0

11-06-2025 02:07:27

user_bfb5f0

W18-2

hardwired-security-cameras

troubleshooting

Has anyone found a solution to this error code W18-2 (the camera has stopped getting power). have tried all the tips that are listed, restart, clean, reinstall, switch to battery mode without success. is the camera broken? doesn't a camera last more than a year? I guess I'll have to change the br

4

1

0

0

10-06-2025 20:48:38