Ring Security Cameras
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Spotlight Cam Plus (battery) uses different image to define motion zones
app-settings
troubleshooting
wireless-security-cameras
When attempting to define motion zones, the image presented is only a fraction of the image as what is shown for Live mode. This changed after I added a newly charged battery. I have run through device setup twice with no change to images.
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08-02-2025 07:49:33
Responses (1)
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Caitlyn_Ring
Hi @user_5d21a1. This is intended, and reflects the area that your Spotlight Cam's motion sensors cover. The motion sensors do not cover the upper 1/3rd of the screen, which is why you do not see it on the Motion Zone editing screen.
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11-02-2025 06:07:48
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