Ring Security Cameras
Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
U
Can’t reboot my outdoor cam pro
troubleshooting
Hi my camera says it is offline, I have tried to reboot by pressing the button on top and then for 20 seconds but the blue light doesn’t flash? It has power and the internet is working fine. Please help?
18 •
2 •
0 •
18-11-2024 03:22:03
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @user_ce8d6f. Holding down the setup button for 20 seconds is how you can reset the camera. After that, try completing a new setup in the Ring app using the steps under Set Up a Device. You may be prompted to press and release the setup button again to put the camera into setup mode. If that doesn't work, we have some troubleshooting steps for setup issues that might help.
0
19-11-2024 11:53:09
•