Ring Video Doorbell

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R
Won't connect to wifi
app-settings
troubleshooting

ok so after loosing internet for a week , my doorbell V 2 will not connect, i go out side hit the msg that tells me to make the bell light to spin ,,,then before my phone can bring up the next screen it stops spinning , even got a brand new fully charged battery, can't get past this step,,, and my camera's in side on the ring app still work....

1554

0

2

12-09-2021 08:59:33

Responses (2)

  • M

    So here's the lowdown. I have the same issues like a lot of users here with unresponsive ring spotlight battery. It won't reconnect after it lost it's connedtion. Lights won't even blink to show it will try to connect. Totally unresponsive. I have 6 cameras and alarm membership. Customer service is only giving me 35% off. Wants me to buy another one? HORRIBLE CUSTOMER SERVICE SINCE AMAZON BOUGHT THE COMPANY. GO TO ANOTHER COMPANY. AMAZON RUINED THIS COMPANY THAT WAS ONCE GREAT

    1

    14-09-2021 07:40:56

    • K

      Factory Reset it! I had the same issue

      1

      14-09-2021 09:29:18

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