Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
U
Why does the ring pro doorbell not want to connect to the Wi-Fi
hardwired-video-doorbell
connectivity
troubleshooting
I have followed every single tutorial on connecting the pro to my Wi-Fi. And it still will not connect. Ready to pack this up and send it back
235 •
0 •
0 •
03-11-2023 04:52:49
Responses (3)
C
@Unhappy12 If you're on an iOS device, try the following steps:
* **Reboot your iOS device** (shut it off completely) and **Ring device,** then try setting up again.
* **Change your cellular data settings.** Try [temporarily disabling your cellular data](https://support.ring.com/hc/en-us/articles/217235826-Turning-Off-Cellular-Data-to-Address-In-App-Setup-Issues-on-iPhone-or-iPad) to prevent potential interference.
* **Adjust your wifi settings.**
1. Tap **Settings** (the gear icon), then tap **Wifi**.
2. Under this setting, you'll see a list of different networks in range. Below that list, tap **Ask to Join Networks**, then tap **Ask**.
3. Try to setup your Ring device again. You should be prompted to connect to the Ring temporary network.
If you're on an Android (Samsung, Google, etc.) device, try [adjusting the Smart Network Switch.](https://support.ring.com/hc/en-us/articles/210002006-Troubleshooting-In-app-Setup-Issues-on-Android-devices)
If you have access to a different mobile device, attempt the setup process from there. Should none of these troubleshooting steps work, and you are unable to set up your Doorbell Pro, please give our support team a call at one of the numbers available [here.](https://support.ring.com/hc/en-us/articles/360036196372-Contact-Us) If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
0
10-11-2023 07:16:04
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Caitlyn_Ring
0
03-11-2023 10:01:11
•