Ring Video Doorbell
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U
Why does ring only capture some of the crime?
troubleshooting
wireless-security-cameras
Hello My car got broken into early Boxing Day at 3am. I scrolled and found someone rummaging in my car but lots more was done. Why don’t the ring capture everything? It only shows 8secs of what happened? Do I have to change my settings to record motions for longer? Help!
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28-12-2022 09:36:15
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Caitlyn_Ring
Hi @user31342. I'm sorry to hear about what happened with your car. You can adjust the Video Recording Length to set up to how long your Doorbell or Security Camera will record when motion is detected. You can find steps on how to do that in [this](https://support.ring.com/hc/en-us/articles/115001858043-Adjusting-Video-Recording-Lengths-for-Your-Video-Doorbell-or-Security-Camera) Help Center article. You may also want to adjust your motion settings, including the [Motion Zones](https://support.ring.com/hc/en-us/articles/210243483-Utilizing-Motion-Zones-with-your-Ring-Devices), to make sure everything is set to your preferences. I hope this helps.
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28-12-2022 07:51:46
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