Ring Video Doorbell

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User Solution
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Why cant i turn my mechanical indoor chime off when i want?
hardwired-video-doorbell
troubleshooting

When installing my ring door bell i was asked if i wanted to avtivate my indoor mecanical doorbell. I said yes thinking i could turn it off if necessary. It appears there is no function to turn it off. I find this very strange as it was obviuosly easy to control through set up so why is there not an icon to switch it on and off.

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18-01-2024 12:40:37

Responses (1)

  • J
    User Solution

    Hi @user74650. Our latest Doorbells have the option to disable your pre-existing chime from ringing with your Doorbell. Follow these steps to find this setting:Open the Ring appChoose the menu button (three lines in the upper left corner).Tap on DevicesSelect your Video DoorbellTap Device SettingsSelect In-Home Chime SettingsSelect Advanced Settings and follow the steps to disable your chime.I hope this helps.

    0

    19-01-2024 17:37:18

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