Ring Video Doorbell
What's meaning of text colours for Solar Status?
Hi, I have Ring Doorbell 2nd Gen and the solar charger you mount behind it. In Device Health, it says "Solar Status: Connected". Sometimes "Connected" is in green text and sometimes grey. What is the difference? Thanks
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20-06-2023 03:48:30
Responses (3)
- R
Hi, here is screenshot with the text green. Sometimes it goes grey (same colour as all other grey text). I drew on an arrow to indicate where! Thanks!! 
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25-06-2023 01:47:15
- J
Hi @ralphmalph. I'm happy to chime in. When "Connected" is green, it means it is receiving power to charge; gray means it is not receiving charging power.
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26-06-2023 08:30:37
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- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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26-07-2023 08:30:38
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Caitlyn_Ring
Hi @ralphmalph. Would you mind sharing a screenshot showing the Solar Status when the text is both green and grey? I'd be happy to check in with my team on this. :)
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22-06-2023 05:43:12
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