Ring Video Doorbell
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user_dbb683
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What to do with the pro power kit when downgrading from Pro to basic doorbell
hardwired-video-doorbell
I have a wired ring doorbell pro that recently stopped working, and the pro power kit is installed in my wired chime. If I’m downgrading the doorbell from a pro to a basic ring video doorbell, do I need to uninstall the ring pro power kit?
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08-04-2025 11:37:27
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Caitlyn_Ring
Hi @user_dbb683. The Pro Power Kit is only intended for use with the Wired Doorbell Plus and the Wired Doorbell Pro. If you are not installing one of those Doorbells, remove the Pro Power Kit and follow the installation instructions for the specific model of Doorbell you're installing.
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30-04-2025 06:11:36
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