Ring Video Doorbell
Video offline, everything else works
Video doorbell 3 plus says it's offline a couple times a week. No video, but it still sends notification to my phone when someone rings the bell. 8 feet from the router, getting an IP, other Ring cam is always connected. Just no video for a while, then it starts working again after a few hours on it's own.
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27-04-2025 03:03:24
Responses (2)
- C
Hi @user_3a65dc. An RSSI of -43 is pretty good, so it doesn't seem to be a signal issue. Are you using a 2.4GHz or 5GHz network for this Doorbell? The Video Doorbell 3 Plus is compatible with both, but 2.4GHz would provide a farther effective range than 5GHz, which would be more stable overall.
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05-05-2025 07:34:13
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Tom_Ring
Hi @user_3a65dc. What is the RSSI for this device? Does this happen at a specific time of day?
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29-04-2025 07:17:34
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